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Why I Always Play Music in My Practice

  • Writer: Dr TCN Buleni
    Dr TCN Buleni
  • Jun 19
  • 6 min read

If you have ever visited Smilez Dental Surgery, you would have noticed it straight away. Before you even sit down. Before I say hello. There is music playing. Always.


Some people smile when they hear it. Some people look around like they were not expecting it. And almost every time, people tell me on their way out that it made them feel better about being there. That it made the whole thing easier.


I want to tell you why I do it. Because it is not just something nice to have. For me it is part of how I look after my patients.


 

Going to the Dentist Is Scary for a Lot of People


I am not going to pretend otherwise. A lot of people are scared of the dentist. Not because they are weak or being silly, but because the sounds and the smells and the chair and the tools all remind the brain of something uncomfortable. And the brain does not forget those things easily.


When someone is scared, their body tightens up. Their heart beats faster. They feel pain more easily. That is just how the body works when it thinks something bad is about to happen. So by the time I even start, some patients are already tense and stressed and working against themselves without even knowing it.


The sounds of a dental room do not help. The drill. The suction. The little clinking sounds of instruments. These things can send an already nervous person straight into panic mode. Even if nothing has happened yet.


Music helps with all of that. It gives the brain something else to listen to. Something familiar. Something safe. And when the brain is busy paying attention to a song it knows, it is not as focused on every little sound in the room.


It Is Not Just a Feeling. Research Backs This Up.


I have been saying this for years and the science agrees with me. Studies done in dental practices around the world have found that patients who listen to music during their treatment feel less scared, feel less pain, and walk away with a better feeling about the whole experience compared to patients who had the same treatment done in silence.

Music actually brings down the level of cortisol in the body. Cortisol is the chemical your body makes when it is stressed. Less cortisol means your body is genuinely calmer, not just feeling calmer. That is a real difference.


Music also brings down heart rate and blood pressure. For patients who already have high blood pressure, that is something worth caring about. Stress during a procedure can push blood pressure up quite a bit. Anything that keeps it steadier is good for the patient.

And then there is the pain side of things. Music gets the brain to release dopamine. Dopamine is the feel-good chemical. It does not take away pain the way an injection does, but it raises the point at which the brain starts feeling really bothered by something. Patients handle things better. They stay calmer. They sit more still. The whole thing goes more smoothly.


What I Actually See Happen in My Chair


I watch it every single day. Someone comes in holding the armrests tight and looking like they regret making the appointment. Then a song comes on that they know and love. And something in them just lets go a little. Their shoulders drop. Their breathing slows down. Their jaw stops clenching. That is not me imagining things. That is a real physical change happening in front of me because of music.


People also tell me all the time that they thought the appointment was going to take much longer than it did. Not because I rushed. But because when there is music playing, your brain follows the songs instead of watching the clock. Time feels different. It moves faster. And that is a small mercy when you are lying back in a dental chair.


With children it works even better. A child who walks in and hears a song they know from the radio or from home feels just a little bit more at ease. It does not take all the fear away. But it softens the room. And the way a child feels at their very first few dental visits shapes how they feel about dental care for the rest of their life. That is something I take very seriously.


It Helps Me Too


I want to be honest about this because I do not think dentists talk about it enough.

My job is hard. Not just physically, even though holding the same position for hours on end is tough on the body. But mentally too. Every patient needs my full attention. Every procedure needs precision. And when a patient is anxious and tense, that energy fills the room and I feel it too.


Music keeps the energy in my practice steady. It keeps the atmosphere from feeling heavy and clinical and cold. It helps me stay focused and calm across a full day of back to back appointments.


There is also something else. Patients talk more when they are comfortable. They tell me about the tooth that has been sensitive for two months that they were not going to mention. They ask the question they have been too embarrassed to bring up. That information changes what I look for and what I treat. A relaxed patient gives me more to work with, and that means they get better care.


It Is Also Just the Right Thing to Do


Think about how it feels to lie back in a dental chair. You cannot really talk. You cannot see what is happening. There are people leaning over you with tools in your mouth. It is a vulnerable position to be in. And some practices make it feel even more clinical and cold than it has to be.


I never want my patients to feel like they are just a set of teeth I am working on. You are a person. Your comfort matters before we even start. Music is one of the ways I show that. It says the space was set up with you in mind. It says I thought about how you would feel when you walked in.


That is important to me. Not as a way to get more patients through the door. But because it is the right way to treat someone who has trusted you with their health.


Not All Music Works the Same Way


This is something I have learned over the years by paying attention. The tempo of the music matters more than the type of music. Fast, loud, high energy songs can actually make people more tense. Slower music, the kind that sits around 60 to 80 beats per minute, is what helps people calm down. That is about the same speed as a relaxed heartbeat.


What the music is does not matter as much as whether the person finds it pleasant. Familiar music works better than music people have never heard before. When you hear something you know, it feels safe. And feeling safe is the whole point.


At Smilez we pay attention to who is in the chair. We do not play the same playlist for everyone. Different people need different things and we try to read that.


A Simple Thing That Makes a Big Difference


Music costs nothing extra to put on. It does not require special equipment. But what it does for the experience of being at the dentist is real and it is meaningful.


Patients who feel comfortable come back. They do not cancel because their nerves got the better of them the morning of the appointment. They tell their friends and family that going to Smilez was not as bad as they expected. Sometimes they even say they actually enjoyed it. And that, for a dental practice, is not something you hear every day.


Dentistry keeps getting better with new tools and new techniques. But the way we make people feel has always mattered just as much. Music is one of the easiest and most powerful ways to get that right.


If you have been putting off coming to see me because you are scared of what it will feel like, come in. You might be surprised. The music is already on.



 
 
 

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